Terms of Service
Effective Date: April 9, 2026
Shining Image Window Washing ("Shining Image," "we," "us," or "our") offers an SMS messaging program for customers and prospective customers who choose to receive text messages from us.
1. Program Name
Shining Image Window Washing SMS Messaging Program.
2. Program Description
By opting in, you agree to receive text messages from Shining Image Window Washing related to:
- appointment scheduling and reminders;
- estimate follow-ups and quote reminders;
- service confirmations and job updates;
- invoicing, billing, and payment reminders;
- customer support communications;
- receptionist follow-up messages after calls or web inquiries; and
- promotional or marketing messages, if you separately consent to receive them.
3. AI Receptionist and Jobber Communications
To improve responsiveness, some calls, chats, or follow-up communications may be handled or initiated by our AI-assisted receptionist and/or customer management platforms, including Jobber and related service providers acting on our behalf. These tools may:
- answer inbound calls;
- collect your name, phone number, address, and service details;
- send follow-up texts related to your inquiry or appointment;
- help schedule or confirm services; and
- route you to a human representative when needed.
By contacting us and opting into SMS, you consent to receive relevant follow-up text messages from Shining Image Window Washing using these systems, subject to your consent choices and applicable law.
4. Message Frequency
Message frequency may vary depending on your interaction with us, your requested services, active appointments, and whether you opted into promotional messaging.
5. Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge fees for text messages or data usage.
6. Opt-In
You may opt in to receive text messages from us through:
- website quote or contact forms;
- service request forms;
- verbal consent during a phone call;
- written agreements or intake forms; or
- other clear consent flows made available by Shining Image Window Washing.
Consent to receive text messages is not a condition of purchase.
7. Opt-Out
Reply STOP to any text message to opt out. After you text STOP, we will send a confirmation message and you will no longer receive SMS messages from that program unless you opt in again.
You may also contact us at 908-214-7139 or [email protected] to request removal.
8. Help
Reply HELP for help, or contact us at:
- Phone: 908-214-7139
- Email: [email protected]
- Website: https://shiningimagewindows.com
9. Consent for Marketing Messages
Where required by law, marketing or promotional text messages will only be sent to users who provide the required level of consent. Consent applies to Shining Image Window Washing specifically and is tied to the context in which it was provided.
10. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
11. Acceptable Use
You agree to provide accurate contact information and to use our services only for lawful purposes. We may suspend messaging to any number if we believe the program is being misused or if required to comply with carrier, platform, or legal obligations.
12. Changes to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Information
Shining Image Window Washing
Phone: 908-214-7139
Email: [email protected]
Website: https://shiningimagewindows.com